Essential Training At Your Finger Tips

t's common knowledge that many home care agencies are still struggling to understand internet marketing and how to leverage its possibilities. Welton Hong breaks down the fundamentals of online marketing and why certain techniques work better than others, depending on what you want to accomplish. Need to drive more clients? Search optimization and pay-per-click advertising work wonders. To increase referrals, social media is quite effective. For both, you need a website that converts well, a pristine online reputation (driven by review quality and quantity), compatibility with mobile devices and plenty of high-grade content. You also need to be prepared to adjust your plans in tandem with the dynamic nature of online marketing. Home care agencies that stay up to date with the changes (and act on them) have a huge advantage in their local markets. Speakers/Course Authors - Welton Hong Read more

This recorded webinar is designed for health care providers looking to navigate the complexities of managed care contracts. We will share practical tips and strategies to help you kickstart your negotiation process, understand key contract terms, and build strong relationships with payers. Don't miss this opportunity to equip yourself with the knowledge and tools necessary for successful contract negotiations in today’s dynamic health care landscape! Speaker/Course Author - Regina Wild Read more

Recurring EVV issues can drain agency resources and revenue. This webinar shifts agencies from firefighting mode to root-cause analysis, equipping leaders with structured troubleshooting methods to eliminate systemic problems and cut denial rates. Speakers/Course Authors - Julio Barea Read more

Florida Medicaid’s EVV program is constantly evolving, and basic compliance isn’t enough to safeguard reimbursement. This session goes beyond “checkbox compliance” to show agencies how to identify hidden risks, close operational gaps, and ensure EVV accuracy across systems, staff, and payers   Speakers/Course Authors - Julio Barea Read more

Join us for this recorded webinar tailored for home health providers. It’s that time again! Annual updates to the ICD-10 code set impact documentation, billing, and payment. Learn which codes are added, which are expanded, and which are deleted in the 2026 update to decrease the burden of corrections due to diagnosis coding mishaps. With over 400 code changes - you don't want to miss this update! Speakers/Course Authors - Jennifer Osburn, RN, HCS-D, COS-C Read more

True organizational transformation happens when leadership and staff unite around shared goals. Our comprehensive training program delivers targeted education at every level to improve your Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS®) ratings and create lasting change.   Speakers/Course Authors - Melinda A. Gaboury   Take your learning even further! In addition to the Home Health CAHPS® Practical Improvement Best Practices Leadership Series, we encourage you to also explore the companion Staff Empowerment Series. Together, these programs equip both leaders and frontline staff with the strategies and tools needed to drive meaningful change. Don’t miss this opportunity to transform your agency’s patient experience and improve your HHCAHPS® ratings! Read more