Essential Training At Your Finger Tips

<!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}--> Organizations with multiple service divisions cannot assume referrals will flow naturally between them. This session explains how intentional processes, stronger communication, and improved coordination can activate internal referral pathways, enhance patient outcomes, and improve financial performance. Speakers/Course Authors - Kim Wilkerson Read more

<!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}--> Silos between Quality Assessment and Performance Improvement (QAPI) and clinical operations can waste resources and undermine organizational performance. This session explores how workforce optimization, clinical analytics, shared priorities, and well-timed change can improve engagement, outcomes, and organizational success. Speakers/Course Authors - Cindy Campbell & Katherine Morrison Read more

<!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}--> This session examines change-management frameworks and leadership strategies that help organizations navigate uncertainty while preserving trust, accountability, and stability. Viewers will learn how to manage resistance, strengthen resilience, and build teams capable of sustaining transformation. Speakers/Course Authors - J'non Griffin & Michelle Rogers Read more

Representatives from Palmetto GBA provide an in-depth examination of Medicare medical review priorities affecting Florida home health agencies. The course addresses common documentation errors, claim vulnerabilities, and audit trends while offering practical guidance from the Medicare Administrative Contractor (MAC) perspective to strengthen documentation, reduce risk, and improve compliance. Speakers/Course Authors - Michael Bibbins & Elizabeth Brogdon Read more

This session examines common documentation deficiencies that can jeopardize Medicare compliance and reimbursement. Viewers will learn strategies for improving clinical accuracy, aligning the Outcome and Assessment Information Set (OASIS) with the medical record, strengthening plan-of-care consistency, and creating more defensible documentation for medical review. Speakers/Course Authors - J'non Griffin Read more

Drawing on her experience scaling an organization from 12 to more than 300 team members, Regina Asuncion shares practical frameworks for delegating effectively, creating scalable standard operating procedures, and using feedback systems to strengthen accountability and support growth. Speakers/Course Authors - Regina Asuncion Read more